jili5 Privacy Policy for Filipino Players

When you register and use jili5, we collect certain personal information that is necessary to operate your account and comply with applicable regulations in the Philippines. This includes your full name, date of birth, email address, mobile number, and payment details such as your preferred local payment method and transaction history. We also collect technical data automatically when you use our platform, including your device type, browser, IP address, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. We do not collect more information than is reasonably necessary for the purposes described in this policy. All data collection is carried out in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012. If you contact our support team, we may also retain records of that communication to help resolve your query efficiently.

The personal information we collect is used primarily to create and manage your jili5 account, process deposits and withdrawals in Philippine pesos, and verify your identity as required by our operating licence. We also use your information to personalise your experience on the platform, including showing you relevant promotions on our Promotion page and tailoring VIP programme communications to your activity level. Your contact details may be used to send you important account notifications, security alerts, and updates about changes to our terms orthis policy. We do not use your personal data for any purpose that is incompatible with the reasons it was originally collected, and we will always seek your consent where required by law. Aggregated and anonymised data may be used for internal analytics and platform improvement, but this data cannot be used to identify you personally. If you wish to opt out of marketing communications, you can update your preferences through your account settings or contact our support team directly.

jili5 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors that handle PHP transactions, identity verification partners, and fraud prevention services — all of whom are contractually bound to handle your data securely and only for the specific purpose we have engaged them for. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we are legally obligated to do so. Any such disclosure will be limited to what is strictly required by the applicable legal obligation. We will not share your data with any third party beyond what is described in this policy without first obtaining your explicit consent. If our business is ever transferred or restructured, your data may form part of that transfer, and you will be notified in advance of any material change to how your information is handled.

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or misuse. Your account is protected by password authentication, and we strongly encourage all Filipino players to use a strong, unique password and to keep their login credentials confidential. Sensitive data such as payment information is encrypted in transit and at rest using industry-standard protocols. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by our legal and regulatory obligations in the Philippines. When data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention schedule. If you believe your account security has been compromised, please contact our support team immediately and refer to the FAQ page for guidance on securing your account. We regularly review our security practices to ensure they remain effective against evolving threats.

As a registered player in the Philippines, you have rights under the Data Privacy Act of 2012 with respect to your personal information held by jili5. You have the right to access a copy of the personal data we hold about you, to request corrections if any information is inaccurate or incomplete, and to request deletion of your data subject to our legal retention obligations. You also have the right to object to certain types of processing and to withdraw consent where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal. If you wish to exercise any of these rights, please contact our support team with your request and we will respond within a reasonable timeframe. We may need to verify your identity before processing certain requests to protect the security of your account and the integrity of our records. For more information about how to manage your account data, visit our FAQ page.

jili5 uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience as a Filipino player. Essential cookies are required for core functions such as keeping you logged in during a session and remembering your preferences. Analytics cookies help us understand how players navigate the platform so we can make improvements, while security cookies help us detect and prevent fraudulent activity. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of some platform features. We do not use cookies to track your activity on third-party websites outside of jili5. Our cookie practices are reviewed regularly to ensure they remain proportionate and compliant with applicable privacy standards in the Philippines. If you have questions about specific cookies used on the platform, our FAQ page provides further detail.

jili5 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will notify registered players through the platform or by email where contact details are available, and the updated policy will be published on this page with a revised effective date. We encourage you to review this policy periodically so you remain informed about how we protect your personal information. Continued use of the jili5 platform after an updated policy has been published constitutes your acceptance of the revised terms. If you do not agree with any changes to this policy, you should stop using the platform and contact our support team to discuss your options. The most current version of this Privacy Policy is always available at this URL. Your privacy matters to us, and we are committed to being transparent about how your data is handled at all times.